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Meet Our Customer Service Manager:

Sydney Thompson

Catchphrase: “We can pivot. And we will.”

Sydney is the flexibility and stress tolerance expert. She keeps the team calm under pressure, manages curveballs with grace, and helps everyone pivot when things change unexpectedly.

She thrives on problem-solving and keeping morale high, but personal stressors (a sick kid, a tight deadline, or an overflowing inbox) can sometimes test her calm. When Sydney is on her game, the team navigates change like pros; when she’s stretched too thin, even minor crises feel overwhelming.

Sydney’s skills represent the executive function skills of flexibility and stress tolerance.